Overview
Make a meaningful impact in the Autism Community! As a Client Enrollment Specialist at Helping Hands Family, you will guide families through the intake process, ensure all necessary documentation is completed, and coordinate initial steps to begin ABA services.
Are you ready to help families navigate their journey? This entry-level position is perfect for someone with a compassionate, customer-focused attitude and a drive to make a direct impact.
Key Responsibilities
- Educate prospective clients on the services offered by Helping Hands Family.
- Communicate with clients during the admissions process regarding status, timelines, and additional information needed.
- Assist families in obtaining necessary paperwork for the intake process, including communication with diagnosing physicians.
- Gather and verify insurance information to determine covered services.
- Manage insurance case management, including obtaining authorizations and maintaining relationships with care coordinators.
- Maintain data integrity in practice management and electronic medical records systems, including data entry and auditing.
- Manage intake for potential new clients, medical records, data entry, and processing for new markets until a Program Support Specialist is onboarded.
What You Bring
- 1+ year(s) of healthcare customer service experience
- Experience working with children diagnosed with Autism or other disabilities, a plus
- Bachelor’s Degree (preferred)
- Passion for helping families access support for their children
- Strong attention to detail and communication skills
Why You'll Love Working With Us
- Benefits Package: Includes medical, dental, and vision coverage, 401k match, and paid family leave.
- Career Ladder: Opportunities for growth
- Compensation: $20.00-$24.00
About Helping Hands Family: Helping Hands Family (HHF) provides Applied Behavior Analysis (ABA) services for individuals with Autism Spectrum Disorder (ASD). Our supportive, inclusive culture helps every individual reach their highest potential. HHF is an equal opportunity employer committed to celebrating differences and providing a non-discriminatory environment for all employees.
Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status
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