Description
The Business Operations Project Manager coordinates and leads projects for IT department. Must reside within New England or New York.
Essential Functions
Regular and reliable attendance is an essential function of this position.
IT Department Project Management Duties
- Asset Management: Manage the procurement and tracking of IT assets via AirTable and Asset Tiger systems
- Account Auditing: Perform regular audits in coordination with HR to ensure the deactivation of accounts for terminated employees, including Microsoft, Adobe, and Vonage services Vendor
- Liaison: Act as the primary liaison with our IT service provider, ThinkTech, to prioritize tasks and achieve timely resolutions as well as plan new IT initiatives
- Set priority for ongoing work, maintain action log, maintain meeting agendas and minutes, conduct follow-ups and facilitate communication between IT and all corporate department
- Primary liaison with enterprise-wide service vendors; ei., Printer, Internet, Fax
- Documentation and Communication: Keep a detailed action log, prepare meeting agendas, record minutes, and ensure clear communication enterprise-wide of IT issues and modifications
- Lead calls with IT partner, provide IT updates on Development calls and other ad-hoc meetings to support Enterprise Operations
- Vonage Administration: Add new lines as needed, remove termed employees, and assist staff in trouble shooting issues
- SharePoint Administration: Oversee the maintenance of the IT SharePoint site
- Training Initiatives: Spearhead the monthly IT Training Series to enhance staff's skills and knowledge of Microsoft-suite, enterprise-wide
Education And Experience
- College degree preferred
- 3+ years in an operational capacity within the health services or insurance industry
- Proven track record of project leadership and management
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint), Adobe, and Teams
- Demonstrated experience in collaborating with cross-functional teams
- Experienced in developing and managing complex projects through their life cycle
Additional Requirements
- Employees in this role are considered essential workers as part of the critical infrastructure.
- No prior criminal history.
Disclaimer
Please note this job description is not designed to cover or contain an exhaustive list of all expectations,
duties or responsibilities that are required of the employee for this job; employees may be required to
perform additional functions. The company reserves the right to revise the job description at any time.
The employee must be able to perform the essential functions of the position satisfactorily. If requested,
reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of their job, absent an undue hardship.
HIG123
