Description
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are now hiring a Full-Time
Therap Administrator in
Newtown, PA. The Therap Administrator oversees all aspects of the Therap Electronic Record System. This person will ensure all modules are fully functional and stay abreast of system upgrades and enhancements. The Therap Administrator will partner with executive leaders on utilization and provide high level reporting to identify trends and areas for development. Additionally, this person will manage a team to maintain the Therap system and provide end users with operational and training support.
Responsibilities
- Monitor system to ensure operational and security integrity
- Communicate system updates, notifications, and developments
- Respond to requests for information, assistance, and support
- Act as a liaison between the agency and Therap
- Ensure the delivery of effective training to build user competency
- Provide individual or group training programs either in person or remote
- Participate in needs analysis studies to determine training needs within organization
- Select or develop testing and evaluation procedures to be used at completion of training
- Revise design of training curriculum and methods to improve effectiveness
- Develop implementation strategies, benchmarks, and targeted outcomes
- Assist with updates to agency policies and procedures related to Electronic Medical Records
- Ensure consistency of use and implementation across the organization
- Analyze data and communicates trends and areas of development to executive leaders
- Identify areas where system or process improvements are possible, then collaborate with executive leaders to develop quality improvement plans
- Conduct periodic visits to regional offices and offers support in meeting quality objectives and benchmarks
- Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
Minimum Requirements
- Bachelor’s degree in related field plus one to two years related experience, or high school diploma and seven to ten years related experience
- Demonstrated expertise in all aspects of the Therap system with an emphasis on leveraging oversight functions
- Therap trainer certification preferred
- Experience in enterprise level project management, preferably with a technology related initiative
- Expertise in Excel, including use of formulas to interpret data, creating charts and graphs, and analyzing data
- Experience with or working knowledge of Quality and Performance Improvement methodologies, such as Lean, Six Sigma, Kaizen, etc.
- Excellent written and interpersonal communication skills
- Ability to present information effectively and respond to questions
- Ability to work independently, identify areas of need, research solutions, problem solve, and take initiative without direction
- Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
Why Community Options? - Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
- University partnerships that include tuition reduction
Please Visit Our Website to Complete an Online Application! Careers.comop.org
Community Options is an Equal Opportunity Employer M/F/D/V #IND-NA
