Location: Remote (supporting Idaho operations)
Job Type: Full-Time / Non-Exempt
Compensation:up to $55,000 per year (based on experience)
At Opal Autism Centers, we’re on a mission to provide compassionate, client-centered ABA services—and it all starts with a strong, connected team. We’re currently hiring a
Scheduling Coordinator who has extensive experience in ABA scheduling,to support our clinical operations in the state of
Idaho.
If you’re highly organized, thrive in a fast-paced environment, and enjoy problem-solving to keep things running smoothly, we’d love to connect.
What You’ll Do
As a Scheduling Coordinator, you’ll play a critical role in ensuring clinic schedules are optimized to support both client progress and staff productivity. You’ll manage daily scheduling tasks, provide coverage support, handle cancellations, and maintain accurate reporting.
Key Responsibilities:
🗓
Schedule Management
- Manage daily cancellations and coverage needs; document all actions taken
- Proactively reduce canceled hours by adjusting schedules and filling gaps
- Ensure full-time RBTs are scheduled 30+ hours/week
- Align client schedules with authorized hours for full treatment delivery
- Reinforce Monday–Friday full-time attendance expectations with families
🤝
Operational Coordination
- Submit the master schedule planner by EOD every Friday
- Monitor and respond to all internalscheduling communications daily
- Conduct weekly check-ins with Clinic Directors
- Communicate staff and client absences promptly to minimize disruption
- Update intake/admissions tools, including meta data, PowerBI dashboards, and reports
- Maintain accurate schedules in CentralReach
- Review dashboards dailyfor up-to-date accuracy
Who You Are
Required Qualifications:
- Bachelor’s degree in Business Administration, Healthcare Management, or a related field preferred
- Prior experience in a dedicated scheduling or administrative coordination role within an ABA organization is required (experience solely as an RBT or Lead RBT handling partial scheduling duties does not meet this requirement)
- Experience using CentralReach is preferred
- Highly organized with excellent time management and communication skills
- Proficient with tech tools (Microsoft 365 suite, CentralReach, Google Suite, intermediate level experience using Excel)
What You’ll Love About Opal
- Collaborative leadership and a mission-driven culture
- Ongoing opportunities for professional growth
- Access to our wellness and employee rewards program
- A team that values transparency, support, and doing meaningful work
- 2 weeks of PTO & 8 paid holidays
- Full benefits package
Schedule & Work Conditions
- Full-time | 40 hours/week
- Required schedule (Eastern Time):
- 8:30 AM – 2:00 PM EST
- Break: 2:00 PM – 3:30 PM EST
- 3:30 PM – 6:00 PM EST
- Work from home position; must maintain a quiet, clean, safe, and professional home workspace
- This is a full-time position that requires consistent availability during scheduled working hours. It is not intended to be balanced alongside other jobs or side work
Key Performance Indicators (KPIs):
- Minimize cancelled hours through proactive coverage
- Ensure all full-time RBTs are scheduled for30+ hours weekly
- Match client schedules to authorized hours
- Document and respond to all daily cancellations and schedule updates
- Maintain family schedule adherence and report recurring issues to clinical leadership
- Communicates withfamilies regularly and timely
- Updates schedules and reporting data timely and efficiently
Why Opal?
Opal Autism Centers is clinician-founded and clinician-led. We’re building something different—center-based services grounded in joy, compassion, and clinical integrity. We believe in supporting both our clients and our team with clear expectations, strong leadership, and opportunities to thrive.
Ready to Apply?
If you’re ready to join a fast-growing, purpose-driven team, we’d love to hear from you! Apply today to become part of Opal’s mission to provide exceptional care and support to families across Idaho.
Opal Autism Centers is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected status. We value diversity and inclusion in our workplace. By applying for this position, you acknowledge and agree to the above statement.
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