Description
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocare’s Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training.
Career Design & Development Services offers onsite & offsite Individualized Skills and Socialization to individuals with developmental disabilities. The program supports individuals by providing support and training to help them develop daily living skills, social skills, and independence by implementing individualized plans that focus on each person's unique needs and goals. The ISS Program Supervisor ensures smooth operations of the program by providing training and mentorship to the Rehabilitation Specialists to ensure excellent service support and safe, creative opportunities are the experience of the program attendees. The Supervisor’s responsibilities also include assisting with personal care, facilitating learning activities, transporting individuals throughout the community for events and activities, monitoring safety, and documenting progress.
Essential Duties And Responsibilities
The essential functions listed here are representative of those that must be met to successfully perform the job.
- Responsible for recruitment, hiring, coaching, training, supervision and performance management of Rehab Specialists.
- Maintain company and program documentation/records.
- Complete and maintain payroll and billing documentation accurately and within designated time frames
- Ensures program meets licensing/survey requirements and contractual compliance.
- Ensure that individuals are assisted (as relevant to the individual) with support of daily living, participating in the community, learning opportunities to support skill development, medication and medical issues when indicated, and frequently interact with people receiving support.
- Assist leadership and marketing with all outreach and marketing.
- Ensure a clean and safe environment is maintained and that the support provided meets the expectations of all policies and procedures and complies with all licensing requirements.
- Conduct tours of the program as needed for interested attendees.
- Schedule and organize respite camps and other inclusive events.
- Provide constant supervision of the individuals served to ensure their safety and welfare.
- Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved.
- Ensures compliance with all Metrocare and HHS contractual policies and procedures.
- Participates in regularly scheduled supervision, team staffing, and unit staff meetings.
- Always wears Metrocare employee badge while on duty.
- Performs other duties as assigned.
Competencies
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
- Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
- Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
- Demonstrates experience in utilizing organizational, documentation, and time management skills.
- Acceptance of individual differences. Supports multiculturalism by treating all people with dignity and respect and not engaging in discriminatory behavior.
- Ability to work independently.
- Demonstrates competency in financial and budgetary issues
Qualifications
EDUCATION AND EXPERIENCE:
- Associate’s degree
- Experience working with individuals with autism spectrum disorders and developmental disabilities, required.
- Two (2) years’ experience with demonstrated training or leadership/supervision.
DRIVING REQUIRED: Yes
Mathematical Skills
- Basic math skills required.
- Ability to work with reports and numbers.
Reasoning Ability
- Ability to apply common sense understanding to carry out simple one or two-step instructions.
- Ability to deal with situations that can vary from day to day.
Computer Skills
- Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
- Ability to utilize Internet for resources.
Certifications, Licenses, Registrations
- Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
- Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
Benefits
Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:
- Medical/Dental/Vision
- Paid Leave
- Paid Holidays
- Employee Assistance Program
- Free Mental Healthcare
- Retirement Plan, including employer matching
- Health Savings Account, including employer matching
- Professional Development Allowance up to $2000 per year
- Bilingual Stipend – up to 6% of the base salary
- Many other benefits
Equal Employment Opportunity Employer
Tobacco-Free Facilities - Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
