Overview
Make a meaningful impact in the Autism Community!
Our
Centralized Scheduler efficiently schedules ABA services for incoming clients and therapists across various clinic locations.
Key Responsibilities
- Partner and collaborate with Office Manager, Care Coordination, Clinical, and Onboarding teams to ensure optimal client speed to service, adherence to the timeline to start clients
- Partner with Office Managers to ensure BTs are efficiently scheduled with clients
- Train and provide ongoing support with TheraDriver to Office Managers in assigned clinics
- Ensure consistent and proper use of TheraDriver with the Office Managers
- Communicate any unresolved barriers to scheduling with Regional Director partners
- Use TheraDriver to support Office Managers to increase dosage and utilization by matching therapist availability with client availability and enter scheduled appointments
- Provide guidance to the Office Managers to optimize staff schedules to allow for targeted productivity of employees
- Ensure client schedule maximizes authorized hours
- Monitor dosage and utilization throughout the month for assigned clinics to identify any issues, and work with the Office Manager to create and implement plan to correct
- Drive to achieve full authorized prescription fulfillment for each client and clinician availability
- Act as a liaison between departments: Onboarding, Care Coordination, and the clinics
- Work with Office Managers to identify upcoming client schedule changes and update client and staff schedules to support necessary changes as applicable
What You Bring
- Bachelor's Degree, preferred
- Previous experience in healthcare
- Experience in high volume agency scheduling within healthcare organization, preferred
- Basic to intermediate computer skills including familiarity with Electronic Medical Record Systems and Microsoft
- Keen sense of urgency and ability to respond to client needs
Benefits Include
- Medical, dental, and vision coverage, 401k match, and paid family leave.
- PTO, 6 paid holidays, and 2 additional floating holidays.
- Compensation: $20-$24 per hour
About Helping Hands Family: Helping Hands Family (HHF) provides Applied Behavior Analysis (ABA) services for individuals with Autism Spectrum Disorder (ASD). Our supportive, inclusive culture helps every individual reach their highest potential. HHF is an equal opportunity employer committed to celebrating differences and providing a non-discriminatory environment for all employees.
Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status
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