Overview
Make a meaningful impact in the Autism Community! As an Intake Coordinator you will compassionately guide families through the steps to receive ABA Services.
Are you ready to help families navigate their journey? This entry-level position is perfect for someone with a compassionate, customer-focused attitude and a drive to make a direct impact.
Key Responsibilities
- Manage the new patient intake phone line to educate prospective clients on services offered by Helping Hands Family.
- Communicate with clients in the admissions process on status, timelines and any additional information needed.
- Work with families to receive proper paperwork needed to start the intake process, including speaking with office of diagnosing physician if needed.
- Work with prospective, new, and existing clients to gather the correct insurance information needed to determine covered services/verification of benefits.
- Manage the practice management (PM) system and electronic medical records system (EMR) for data integrity, including entering, organizing, and auditing client data.
- Act as a liaison between designated market/clinic locations, families, and insurance as needed.
What You Bring
- High school diploma or GED required
- At least 1 year of customer service experience
- Previous experience in a related healthcare field preferred
- Passion for helping families access support for their children
- Strong attention to detail and communication skills
Why You'll Love Working With Us
- Benefits Package: Includes medical, dental, and vision coverage, 401k match, and paid family leave.
- Paid Time Off & Holidays
- Compensation: $20.00-$22.00 an hour
About Helping Hands Family: Helping Hands Family (HHF) provides Applied Behavior Analysis (ABA) services for individuals with Autism Spectrum Disorder (ASD). Our supportive, inclusive culture helps every individual reach their highest potential. HHF is an equal opportunity employer committed to celebrating differences and providing a non-discriminatory environment for all employees.
Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status
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