(Sr.) Strategy & Business Operations Analyst (Austin, Texas)

Action Behavior Centers - ABA Therapy for Autism • Full-time • Austin, TX, US • 1w ago

ABC Story

Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong, serving thousands of children with ASD. Growth with intentionality: We have an intentional focus on our core values. Each center is purpose-built, and each community of teammates is nurtured.

Position Description

At ABC, our ability to continuously provide quality care to our patients, as we continue to expand our footprint, is directly tied to our ability to hire, develop and retain top tier talent. The Analyst/Sr Analyst, Business Operations will play a crucial role in defining opportunities, developing strategies and ultimately executing on initiatives that optimize our talent management engine. This position will report to the Director of Strategic Planning & Business Operations and will work closely with our Vice President of Strategic Planning & Business Operations and senior executives across Recruiting, Finance and Operations. To thrive in this role, you'll not only bring sharp analytical and forecasting skills, but also turn insights into action by partnering with field teams to drive meaningful outcomes.

Duties & Responsibilities

Own the development, refinement and ongoing maintenance of hiring models for key clinical roles (e.g., Therapists, BCBAs), ensuring alignment with regional and organizational growth strategies
Monitor and report on hiring performance against established goals, proactively identifying and addressing variances, capacity constraints or pipeline inefficiencies. Maintain a consistent cadence of updates and stakeholder communication
Analyze workforce data and hiring initiatives to evaluate effectiveness of incentive strategies and talent acquisition efforts, providing actionable insights to optimize performance and drive continuous improvement
Collaborate cross-functionally with Clinical, People Services, and Operations Innovation teams to align internal promotion programs with external hiring efforts and evaluate the success of emerging Talent Management initiatives.
Work alongside the Business Intelligence team to advance predictive analytics (e.g., ML models) focused on teammate retention and turnover risk, and translate insights into scalable business processes

Qualifications

Bachelor’s degree in a quantitative field (e.g., data analytics, economics, engineering, finance or mathematics) preferred
1+ years of experience in investment banking, FP&A, management consulting, strategy, sales/business operations or equivalent experience
Proficient in Microsoft Office (especially Excel) and G Suite; ability to manipulate and analyze large data sets
Capable of breaking down complex or ambiguous business problems into clear, actionable components
Excellent planning and organizational skills with a track record of working efficiently in fast-paced environments and managing multiple cross-functional projects
Proactive and positive team player with exceptional attention to detail and commitment to quality

Perks

10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
Student Loan Repayment Employer Contributions
Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare
Door Dash Pass, Team Happy Hours, and Regional Night of Honors
Up to $600 Student Loan Repayment Options & Tuition Discounts

Additional Rewards

Quarterly Team outings and events to bond and celebrate our wins both big and small!
Professional development: we want to pour into you as you pour into ABC
Leadership opportunities: To be the best, we have to continually keep learning and you get to push yourself here to learn more and take on more responsibilities, and show what you can do!
401K Retirement Plans with company matching

Compensation & Schedule

$85,000-$95,000 salary + annual performance bonus
Hybrid role - will report to our HQ (6300 Bee Caves Rd BLDG 2 - 100, Austin, TX 78746) - 3 days a week.