Join Our Team at Treetop ABA Therapy - Intake Coordinators Wanted!
Location: Inwood, NY
Positions Available: 2 (One requires Spanish-speaking bilingual skills)
Are you passionate about helping others and thrive in a fast-paced, goal-driven environment? Treetop ABA Therapy is looking for two motivated and compassionate Intake Coordinators to be the welcoming voice for families seeking life-changing autism therapy services.
In this vital role, you'll guide families through the onboarding process with empathy, clarity, and care-ensuring a smooth and supportive start to their journey with us.
Shifts Available:
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Shift 1: Monday-Friday, 9:00 AM - 5:00 PM ET
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Shift 2: Saturday & Sunday, 9:00 AM - 5:00 PM ET + any three weekdays of your choice (flexible scheduling available)
Note: One of these roles requires fluency in Spanish to support our bilingual families.
What You'll Do:
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Manage high-volume outbound and inbound calls to prospective families
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Guide families through intake forms, documentation, and consent processes
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Clearly explain our services and next steps with professionalism and compassion
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Collaborate with internal teams to ensure a seamless onboarding experience
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Maintain accurate records and protect client confidentiality
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Track performance metrics and work toward intake goals for incentive opportunities
Who Thrives in This Role:
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Sales-minded professionals with a drive to exceed goals
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Former intake specialists, admissions reps, or SDRs
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Strong communicators with empathy, confidence, and a warm demeanor
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Quick learners who appreciate structure, systems, and performance metrics
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Purpose-driven individuals who find meaning in helping others
Requirements:
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1+ years in sales, outreach, intake, or client-facing roles
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Comfortable making 75-100+ calls per day
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Strong verbal and written communication skills
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Organized, detail-oriented, and dependable
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Proficient in Google Workspace; experience with Salesforce or similar CRM/EHR systems
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High school diploma required; Associate's or Bachelor's degree preferred
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Healthcare or ABA industry experience a plus
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Spanish fluency required for one position
Why Join Treetop ABA Therapy?
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Competitive Salary: $50,000-$60,000/year + performance-based bonuses
- Sign-On Bonus Available for Bilingual Candidates!
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401(k) with company match
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Medical, dental, vision, and life insurance
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Paid holidays and PTO
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Supportive, mission-driven work culture
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Ongoing professional development and clear growth paths
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The opportunity to make a meaningful impact-one family at a time
