At Gracent, we are dedicated to supporting children with developmental needs through evidence-based therapies, compassionate care, clinical excellence, and innovative approaches. The children we serve are at the heart of everything we do and remain our top priority.
The Clinical Director of SLP/MH is critical in driving success and growth for our team, clients, families, and Gracent as a whole.
This role will ensure the effectiveness of our SLP/MH programs by monitoring Balanced Scorecard goals, focusing on clinical and quality outcomes, financial targets, and client satisfaction. In this leadership role, this position will directly supervise and maintain strategic oversight of all SLP/MH operations and therapists. The Clinical Director of SLP/MH’s guidance will be essential in advancing Gracent’s mission and ensuring that our services deliver exceptional care and support to the children and families we serve.
Essential Functions:
- Client Care & Administration: The Clinical Director will lead the charge in elevating clinical standards, actively overseeing patient outcomes, refining treatment protocols, and enforcing best practices to deliver outstanding patient care.
- Culture Development: TheClinical Director is expected to lead by example, promoting the company's goals, mission, vision and creating a collaborative culture. They will assess and organize ongoing training for team members, ensuring they are trained in best practices and commensurate with the responsibilities of their jobs. In collaboration with the SLPs and mental health professionals, the Clinical Director will maintain a safe, orderly, and organized work environment.
- Team Performance Tracking: The Clinical Director will ensure team members bill for therapy appointments and complete clinical documentation in a timely manner to meet hours of care standards per company guidelines. They will identify opportunities to improve the efficiency and effectiveness of the SLP/MH teams and maintain quality assurance by performing documentation audits. Additionally, they will enforce company procedures for client cancellations and identify creative scheduling solutions to maximize rescheduling opportunities.
- Team Management: The Clinical Director will oversee staffing needs and guide team development across all locations. Through clear goal-setting and strategic action planning, this role will ensure high performance at both individual and team levels. Responsibilities will include recruiting and interviewing, identifying staffing needs based on therapist efficiency and client demand, guiding new hires through the 90-day orientation process, and conducting performance reviews per organizational standards. In coordination with Human Resources, the Clinical Director will also handle offboarding processes and address performance improvement or disciplinary needs as necessary.
- Hours of Care Standards: The Clinical Director will maintain or exceed efficiency expectations as established by the organization. Individual and overall team efficiency are reviewed and discussed on an as needed basis.
- Optimization of Operations: The Clinical Director will work closely with other Clinical Directors, Regional/Area Directors, and other leadership teams to identify and implement opportunities for operational improvements within the SLP/MH departments and across the organization.
- Interdisciplinary Care Collaboration: This role will collaborate with other members of the healthcare team, such as doctors, teachers, BCBAs, RBTs / BTs, and other pediatric therapists. These individuals will make cross-referrals to other disciplines as clinically appropriate and educate caregivers on the services we provide at Gracent.
- Marketing: Working with the Regional/Area Directors, and marketing team, this role will support Gracent’s marketing efforts, build relationships with area schools, and attend conferences to stay updated on the latest evidence-based practices and build relationships.
- Other Responsibilities: The Clinical Director of SLP/MH is expected to show flexibility in leadership and perform additional duties as required. This description is not exhaustive; responsibilities may evolve based on company needs.
Qualifications:
- SLP(A) or LCSW with appropriate educational background (Associates - Doctorate Degrees) and state license in good standing
- 5+ years of experience in speech language pathology or mental health, preferably in a pediatric setting
- 1+ year supervising team members
- Experience working with ASD preferred
- Ability to travel regularly between Gracent’s centers to support SLP/MH therapists and cover sessions, with additional travel as needed to support marketing and outreach efforts
- Proven experience with successfully coordinating and executing plans to achieve quality, clinical, and operational goals of a center
- Experience collaborating across departments to solve problems, achieve goals & objectives, and meet departmental metrics
- Experience working in a fast-paced environment where the business is continually evolving
Competencies and Skills:
- Proficiency in Microsoft Office
- Strong ability to interpret data, derive insights, and strategize for future growth and improvement
- Excellent judgment and self-reliance in making sound decisions
- Highly detail-oriented with strong follow-through skills, ensuring accuracy and completeness in all tasks
- Exceptional ability to organize, plan, prioritize, and manage multiple projects efficiently, meeting deadlines with ease
- Strategic and proactive mindset with the foresight to anticipate potential challenges, propose effective solutions, and confidently make tough decisions
- Works well with others in a supportive manner and can forge and maintain relationships
- Capable of working effectively with minimal supervision
- Committed to maintaining confidentiality and integrity in all responsibilities
Physical Demands:
- Required to sit, stand, bend, and walk regularly; lift and/or move up to 45 pounds
- Adequate physical mobility to allow for movement and play with children as well as the physical stamina to “keep up” with the energy level of young children
- Visual and auditory ability enough for written and verbal communication
- The noise level in the work environment is usually moderate
Why Choose Gracent?
We know you’re already doing incredible work where you are, but at Gracent, we’re committed to creating an environment where you can do even more—while being supported, celebrated, and inspired along the way. Whether you’re ready to make a move or just want to explore your options, we’d love to show you what else is out there. Let’s talk about how we can help you lead, inspire, and grow in your career.
Curious? Apply today, or reach out to start a conversation.
