Brief Description
OUR MISSION
To provide clients and their families with compassionate, individualized, and comprehensive care, helping to navigate the social, emotional, communication, and daily living challenges experienced by those with autism. A place where we give families hope.
We are looking for someone who is inspired by our mission and will welcome visitors to our corporate office with the same sense of warmth and compassion that we show our kiddos and families every day.
We are seeking a highly organized and polished individual to oversee daily operations and ensure the seamless functioning of our headquarters location. The ideal candidate is detail-oriented, proactive, and committed to upholding our company’s high standards of excellence.
Position Summary & Purpose
The Office Manager oversees office and front desk operations, administrative functions, vendor coordination, and procedural compliance to maintain efficiency, organization, and safety. This role requires strong multitasking abilities, exceptional organizational skills, and effective communication to support daily operations seamlessly.
The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Position Essential Duties & Responsibilities
Office & Facilities Management
- Lead day-to-day operations of our corporate ensuring they are clean, safe, and aligned with workplace standards.
- Responsible for proactively maintaining emergency management / preparedness plan, ensuring plan documentation, working with process owners on regular updates, as well as execution of assigned procedures.
- Proactively walks through all floors of the office, multiple times a day to identify and address issues related to cleanliness, restocking, repairs, or safety.
- Coordinate directly with building management for facility repairs, cleaning services, HVAC, security, and other building-related needs.
Workplace Experience & Food/Beverage Program
- Manage the food and beverage vendor relationship and ensures cost-effectiveness while maintaining a high-quality employee experience. In addition, ensures appropriate amount of in stock items and stations are regularly replenished. Works with vendor to evaluate appropriate offerings to ensure a balanced snack offering is in place and we are stocked at right levels. Work with vendor to adjust levels / delivery frequency as necessary, keeping the overall budget in mind.
- Personally handle all F&B / Beverage Machines for the Chairman, curating a list of items specific to his requests.
- Maintain beverage stations (Coffee and Bevi Machines), ensuring equipment is operational and supplies are replenished. Also work with vendors to troubleshoot and maintain beverage equipment
- Lift and move supply boxes (up to 25 pounds) and handle restocking of kitchen and communal areas.
Cross-Functional & Administrative Support
- Support coordination of internal events, team meetings, and company-wide communication initiatives as needed.
- Ensure a consistent and professional front-desk experience by providing guidance and oversight to the receptionist.
Team Management
- Directly supervise front office staff, including the receptionist(s) and office coordinators
- Provide coaching, performance feedback, and development opportunities to support a high-functioning support team.
- Set expectations for exceptional service delivery
Requirements
REQUIREMENTS
- 7+ years of experience in operations or facilities management, with at least 3 years in a leadership role.
- Associates Degree - Applied Business, General Studies, Business Administration, etc.
- Proven success managing office experience programs within a fast-paced / growth company.
- Ability to jump in and provide support as needed beyond duties outlined.
- Experience supervising administrative and front-desk personnel.
- Excellent organizational, communication, and project management skills.
- Ability to work independently and complete projects with limited oversight.
- Able to lift and carry up to 25 lbs and be physically present to manage and support office needs.
Summary
Benefits
- 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
- Medical, dental, vision, long-term disability, and life insurance
- Generous 401(k) with up to 6% employer match
ABA Centers of America Culture
ABA Centers of America is determined to maintain its culture with a team of seasoned professionals working toward a shared vision of creating the nation’s leading provider of autism care. All our decisions are data-informed, mission-driven, and client-centric.
ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.
Recruiter ID:
