Overview
Who we are:
Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us.
Why You’ll Love Working with us:
Unmatched CultureWe’re intentional about connection. From quarterly team outings, monthly team lunches to summer bashes and holiday celebrations, we make time to celebrate, bond, and grow together.
Diversity & InclusionWe thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters.
Growth & AdvancementWe don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage.
Support for Continuing EducationYour goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams.
Benefits and Perks Created to Support YouEnjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits.
Responsibilities
Golden Steps ABA is hiring a Referral Development Manager to lead local market growth by building high-value referral relationships across physicians, schools, therapists, and community partners. This is a field-based, growth-driving position designed for a hunter — someone who thrives in a fast-paced, high-impact role where accountability and outcomes matter. You must reside in Charlotte, NC.
Love the hunt? Ready to drive impact and grow something meaningful? This role is built for you.
If you’re looking for the rare opportunity to combine competitive, metrics-driven outreach with mission-focused impact, this is your role. Join us in building something that matters — one referral, one family, one child at a time.
Qualifications
Why This Role Matters:
As a Referral Development Manager, you're not just maintaining a territory — you're building a pipeline. You'll own a critical stretch of the patient acquisition funnel and play a central role in driving referrals, growing markets, and expanding access to care. You'll be responsible for volume, visit activity, conversion support, and source development, all while helping children and families get the services they need.
This role is a perfect match for someone with healthcare sales DNA who wants to apply that drive and discipline to a mission-first organization. We’re scaling, and this is your opportunity to build something from the ground up — territory by territory, provider by provider.
What You’ll Be Doing:
- Drive referral growth by developing relationships with physicians, schools, therapists, hospitals, clinics, community groups, and diagnosing providers
- Spend ~75% of your time in the field: visiting offices, delivering materials, following up in person
- Own your outreach pipeline: map your market, plan visits, hit activity targets, and generate measurable referral volume
- Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
- Track outreach activity, maintain CRM records, and report progress and insights to leadership
- Host or support lunch-and-learns, presentations, and outreach events in your assigned territory
- Contribute to a repeatable outreach model that supports multi-state expansion and market-level growth
Benefits
What Makes You a Great Fit:
- You’re a hunter — confident, self-directed, and motivated by results
- You’ve got outside sales experience (healthcare preferred: home health, nursing facility, pharma, hospice, therapy, medical devices, etc.)
- You thrive in the field and love building relationships face-to-face
- You want to work in a role with clear KPIs, ownership, and accountability for results
- You’re strategic — not just following a route, but building a market and targeting the highest-value opportunities
- You’re mission-driven and want to sell something that matters — access to care for children who need it
Golden Steps ABA provides equal employment opportunity to all persons without regard to race, color, religion, creed, age, marital status, sexual orientation, gender identity or expression, citizenship status, national origin, ethnicity, military/veteran status, or disability which can be reasonably accommodated without undue hardship, or any other classification protected by law. This applies to all terms and conditions of employment including recruitment, hiring, compensation, training, promotions, terminations, layoffs, transfers and leaves of absence.
