Description
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocare’s Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training.
The HVAC Boiler Technician plays a critical role in ensuring the safety, efficiency, and functionality of HVAC and boiler systems across facilities. This position is responsible for installing, maintaining, and repairing commercial heating, ventilation, air conditioning, and boiler systems. The technician ensures compliance with safety and operational standards and provides emergency response as needed. The role demands strong technical skills, sound judgment and a hands-on, problem-solving approach to minimize system downtime.
HOURS OF RESPONSIBILITY: Monday – Friday 8 am – 5 pm, Responsible for 24/7 on call response
Essential Duties And Responsibilities
The essential functions listed here are representative of those that must be met to successfully perform the job.
- Install, maintain, and repair commercial HVAC and boiler systems, including split systems up to 50 tons, mini-split systems, various types of water pumps, unit heaters, intake/exhaust fans, humidifiers, and;
- Electric Motors (3-phase and 1-phase)
- Electric motor controls (contractors, starters, relays, disconnect, thermostats, etc.)
- Light commercial furnaces, boilers, burners and related controls (oil and gas)
- Conduct routine system inspections and preventive maintenance to ensure optimal performance.
- Diagnose and troubleshoot mechanical, electrical, and refrigeration issues using diagnostic tools.
- Repair or replace defective components and adjust controls to improve system efficiency.
- Monitor and control gauges, meters, and instruments related to boiler operations
- Document maintenance and repair activities.
- Respond to emergency repair calls to restore system functionality.
- Assist in energy audits and provide recommendations for system efficiency improvements.
- Collaborate with engineers and other technicians on complex installations or repairs.
- Maintain inventory of tools, supplies, and replacement parts; organize and track usage to reduce loss.
- Provide training and guidance to junior technicians.
- Follow all relevant HVAC and boiler safety codes and protocols.
- Support other facilities maintenance tasks as needed (e.g., plumbing, painting, electrical work).
- Performs other duties as assigned.
Technical Knowledge And Skills Required - Experience with commercial boiler systems and hydronic heating
- Proficiency in interpreting blueprints, wiring diagrams, and technical manuals
- Strong knowledge of:
- Air conditioning and refrigeration cycles
- Heating systems (gas, oil, steam)
- Electrical systems (AC/DC, single and three-phase circuits)
- Soldering and brazing techniques
- Heat load and heat loss calculations
- Ability to:
- Use manifold gauges, multimeters, and pressure/temperature charts
- Troubleshoot HVAC/R systems and electrical circuits
- Work in confined spaces and lift up to 75 pounds
- Safely handle refrigerants and perform recovery, evacuation, and charging
Competencies
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
- Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
- Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
- Strong time management and organization
- Clear communication with internal team and clients
- Customer Service Orientation
- Ability to follow task documentation protocols and complete daily work logs
- Flexibility to respond to after-hours emergencies and participate in on-call rotation
- Ability to drive and maintain company vehicles in clean working conditions.
Qualifications
EDUCATION AND EXPERIENCE:
- Required: High School Diploma or equivalent and at least 3 years’ experience as a certified HVAC/Boiler Technician and 5 years’ experience of trade-related work
- Preferred: Associate degree in a related technical field
- Must have a valid HVAC Universal Contractor’s License or Commercial Boiler Certification
DRIVING REQUIRED: Yes
Mathematical Skills
- Basic math skills required.
- Ability to work with reports and numbers.
Reasoning Ability
- Ability to apply common sense understanding to carry out simple one or two-step instructions.
- Ability to deal with standardized situations with only occasional or no variables.
Computer Skills
- Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
- Ability to utilize Internet for resources.
Certifications, Licenses, Registrations
- Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
- Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
Benefits
Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:
- Medical/Dental/Vision
- Paid Leave
- Paid Holidays
- Employee Assistance Program
- Free Mental Healthcare
- Retirement Plan, including employer matching
- Health Savings Account, including employer matching
- Professional Development Allowance up to $2000 per year
- Bilingual Stipend – up to 6% of the base salary
- Many other benefits
Equal Employment Opportunity Employer
Tobacco-Free Facilities - Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please