Overview
The clinical team at Helping Hands Families changes lives, by providing meaningful autism therapy for children. Our Regional Director of Operations (RDO) provides leadership to our Clinical Directors and to our clinicians. They will build relationships with team members and clients to provide effective guidance and motivation to drive successful clinical and operational outcomes.
Work at a top-rated pediatric behavioral health company led by clinicians who prioritize outcomes for the children. Helping Hands Family (HHF) provides ABA services in our clinics, in family homes, and in the community.
HHF is Great Place to Work Certified™ in 2021, 2022 and 2023.
Responsibilities
- Oversee day-to-day operations of multiple autism therapy clinics - delivering outstanding outcomes for the children by supporting the team
- Operational
- Lead a team of Clinic Directors (and their clinicians) in multiple locations
- Influence reaching clinical and operational goals established by the company by coaching and guiding the clinic team
- Model and develop a positive team culture to retain team members.
- Hold the teams professionally accountable to company goals.
- Analyze, act on and report weekly, monthly, and quarterly performance metrics of the region.
- Strategize with support center team members to facilitate clinic and market growth.
- Participate in the yearly budgeting process and monthly P&L reviews with executive leadership.
- Ensure regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
- Clinical
- Travel to each clinic in your region regularly to provide in-person support.
- Promote positive and appropriate interactions with clients and their families.
- Ensure highest quality client care to meet company standards.
- Coordinate and supervise special assignments as delegated by the COO.
Qualifications
- 6+ years of experience in Operations, with progressive leadership responsibilities.
- Bachelor’s Degree in Business, ABA, Operations or other related fields is required
- BCBA Certification plus state license (if applicable) is preferred but not required.
- Strong communication, written, and presentation skills.
Benefits
- Equity options
- Annual bonus plan
- Medical, Dental, Vision
- 401k match
- Short & long term disability
- PTO, Paid holidays, and paid family leave
- Opportunities for career advancement
- Employee referral program
Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status
All offers of employment are contingent upon the successful completion of a comprehensive background check. This includes Social Security and identity verification, reference checks through SkillSurvey, criminal history check, fingerprint screening, and any other relevant checks to ensure the safety and well-being of the children we serve. All new hires must complete E-Verify as required by USCIS. HHF does not provide immigration sponsorship for any roles at this time.
