Description
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocare’s Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training.
General Description
The mission ofMetrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, developmental disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve .
The Director of Health & Safety assists, leads, guides, and directs all Health & Safety, Physical Access Control, Facility Compliance, and Risk Management functions of the Facility Group. The position directly manages, and assists assigned Facility Group staff responsible for the safety, security, accessibility, and facility compliance operations of Metrocare’s Environment of Care in a manner that will protect the public's investment and continued support of the operational objectives of Metrocare. The Director of Health & Safety also has direct responsibility for the administration, management, and compliance of the organization’s Environment of Care and collaborates with other senior managers in the development and continuous improvement of the Environment of Care and risk management efforts. The position co-chairs the Environment of Care Committee and must ensure operational compliance with established policies, desk procedures, and regulations to provide a safe work environment and maintain company assets to meet current and future business needs. This position must be able to balance exceptional cost control while acting as a change agent for the development, implementation, and continuous improvement of a positive experience for the employees of Metrocare and those we serve.
Essential Duties And Responsibilities
The essential functions listed here are representative of those that must be met to successfully perform the job.
- Directly manages all Health & Safety staff and vendors.
- Must be available 24/7 to respond to emergency situations and communicate the status of same to appropriate parties.
- Reviews, designs & implements systematic approaches to monitor and continuously improve Metrocare’s Environment of Care, control costs, & ensure facility safety, security, and compliance.
- Manage risks to avoid professional, property, liability, and reputational damage.
- Provides leadership for developing and overseeing systems and processes to create efficiencies and improvement in all Health & Safety efforts.
- Provides leadership, organizational structure and management for realistic long-range planning as well as day-to-day Health & Safety operations.
- Actively work with the Metrocare leadership team to provide updates regarding status and needs for safety, security, facility compliance, and risk management needs.
- Direct technology related activities to achieve desired goals and maintain compliance with federal, state and local regulations.
- Develops budgetary goals and initiates corrective action to address variances.
- Interacts with vendors and various departments that impact Metrocare’s Environment of Care.
- Co-chairs, assembles, and convenes the Environment of Care committee.
- Regularly attend meetings and committees related to safety, security, and any other areas as directed.
- Work closely with the Chief Facilities Planning & Construction Officer to ensure the executive strategic planning is incorporated into the facilities department to provide the most appropriate opportunities for the agency.
- Participate in the creation and implementation of departmental strategies and structure, policy development and budget development as appropriate and requested by the Chief Facilities Planning & Construction Officer.
- Gain an understanding of the relationships between the facilities department and the key stakeholders at Metrocare. Develop an understanding of the agency’s mission, strategy, and goals. Establish personal and professional credibility, gain respect and build trust with Metrocare leadership.
- Build a collaborative high-performance culture and cohesive team within the project management & facilities department.
- Provide leadership to the staff and establish a strong sense of comradery toward the realization of the goals.
- Develop a culture among the staff and team which encourages personal and collective ownership of issue identification and resolution.
- Develop high quality metric driven facilities & project management functions which values best practices and performance.
- Assess the skills of the staff and develop a plan to enhance their managerial and technical capabilities.
- Mentor staff and provide opportunities for professional development.
- Work to ensure compliance and no disruption of operations with implementation of key and operational and regulatory changes.
- Assess the current functions and processes and make changes to optimize resources that best support the agency’s goals to continuously provide the highest level of service in the most expedient fashion.
- Contribute to the advancement of ongoing efforts to better manage internal expenses and overall costs.
- Identify opportunities for operational efficiencies that will result in increased productivity and effectiveness.
- Performs other duties as assigned.
Competencies
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
- Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
- Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
- Effective verbal and written communication skills.
- Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
- Ability to handle multiple tasks and special projects simultaneously.
- Able to work autonomously with minimal or no supervision.
- Able to maintain a high level of professionalism and confidentiality.
Qualifications
EDUCATION AND EXPERIENCE:
- Required: Bachelor’s degree in healthcare administration, human services or related field. 5+ years of experience, preferred
- Preferred: Master’s degree in engineering, human services or related field with 3+ years of experience
DRIVING REQUIRED:Yes
Mathematical Skills
- Basic math skills required.
- Ability to work with reports and numbers.
- Ability to calculate moderately complex figures and amounts to accurately report activities and budgets .
Reasoning Ability
- Ability to apply common sense understanding to carry out simple one or two-step instructions.
- Ability to deal with standardized situations with only occasional or no variables.
Computer Skills
- Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
- Ability to utilize Internet for resources.
Certifications, Licenses, Registrations - Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
- Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
- Preferred:
- Certified Professional in Healthcare Risk Management (CPHRM)
- Certified Healthcare Risk Management Officer (CHRMO)
- Certified Risk & Compliance Management (CRCM)
Benefits
Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:
- Medical/Dental/Vision
- Paid Leave
- Paid Holidays
- Employee Assistance Program
- Free Mental Healthcare
- Retirement Plan, including employer matching
- Health Savings Account, including employer matching
- Professional Development Allowance up to $1500 per year
- Bilingual Stipend – up to 6% of the base salary
- Many other benefits
Equal Employment Opportunity Employer
Tobacco-Free Facilities - Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
