🚨 Now Hiring: Healthcare Client Service Manager
đź“Ť Centria Healthcare | In-Home Care | Michigan-Based
Do you have experience in logistics, customer service, or healthcare operations? Are you great at solving problems under pressure, building strong relationships, and keeping teams and systems running smoothly?
If so, we’d love to meet you.
đź’Ľ About the Role
As a Client Service Manager (CSM) at Centria Healthcare, you’ll coordinate in-home care for patients with complex medical needs across Michigan. Think of this as the hub of a healthcare operation—you’ll manage staffing, schedules, and communication between nurses, caregivers, clients, and case managers.
You don’t need a clinical background—just strong people skills, logistical thinking, and a passion for helping others.
🧩 This Role Is Perfect For You If You Have:
- Customer service experience and a client-first mindset
- Logistics or operations background (scheduling, coordinating teams, troubleshooting)
- Healthcare or home care experience (a plus, but not required)
- A proven ability to lead, problem-solve, and stay calm under pressure
- A detail-oriented and organized approach to managing fast-moving tasks
🛠️ Key Responsibilities
- Oversee care delivery for a roster of in-home patients
- Coordinate schedules and match staff to client needs
- Communicate with families, caregivers, and healthcare partners
- Recruit, interview, and onboard field staff
- Resolve client issues quickly and professionally
- Track compliance and ensure top-quality service
- Help drive new growth through partnerships and referrals
🎯 What Success Looks Like
- Satisfied clients and caregivers
- Timely and seamless care coordination
- Strong team retention and positive outcomes
- Efficient, well-run operations behind the scenes
đź’° Compensation & Details
- Salary: $50,000–$58,000 + quarterly bonus potential
- Schedule: Monday–Friday, 8:30 AM – 6:00 PM
- Occasional flexibility may be needed
At Centria Healthcare, we’ve been providing compassionate home-based care since 2009. We know our employees are our greatest asset, and we’re looking for individuals who love solving problems, helping others, and being a key part of a purpose-driven team.
đź“© Apply now or tag someone who would thrive in this role!
