Hopebridge was founded in 2005 to serve the growing need for autism treatment services and to improve the lives of affected children and families. We are the largest autism therapy provider in the United States, providing one-on-one, personalized therapy for children and their families touched by behavioral, physical, social, communication and sensory challenges. Our headquarters is located in Indianapolis, Indiana. We provide compassionate care in the following twelve states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Indiana, Kentucky, North Carolina, Oklahoma, Ohio and Tennessee.
As an Outpatient Authorization Specialist at Hopebridge, you will be responsible for obtaining all reauthorizations for active patients and will help perform eligibility checks for ongoing patients.
Your Pay And Benefits
- Starting rate of $18.00 per hour
- Monday through Friday schedule
- 19 days of PTO (11 days of paid time off, 7 paid holidays, 1 paid flex holiday)
- Health, vision, and dental insurance
- Short and long-term disability insurance
- 401K retirement options with company match
Responsibilities
Essential Functions
- Helps perform eligibility checks for ongoing patients
- Follow specific tasks as outlined in computer workflow software.
- Enter information accurately and timely
- Print out and assemble documents and fax to appropriate persons.
- Contact physician offices via fax and/or phone
- Contact insurance offices via fax and/or phone to obtain authorization
- Monitor all tasks using workflow software and meet the deadlines associated with tasks.
- Adhere to policies and procedures of Hopebridge
- Assist in providing a safe environment for all staff
- Assist with problem solving to improve efficiency and morale within the office
- Portray a positive attitude and maintain a customer and co-worker satisfaction level that limits adverse situations or complaints
- Promote Hopebridge philosophies, generating team spirit and creating and maintaining and environment that fosters staff satisfaction, maximizes productivity and profitability
- Attend weekly meetings and training as requested
- Completes all assigned mandatory training modules.
- Follows all state and federal laws, including HIPAA.
- Maintain a clear criminal record
Required Skills
Competencies
- Computer Ability
- Attention to Detail
- Attitude toward Others
- Customer Service Skills
- Time Management
- Handling Stress
Required Education And Experience
- Must be at least 18 years of age
- High school diploma or equivalent required
Preferred Education And Experience
Position Type/Expected Hours of Work
This is a full-time position, Monday through Friday.
Physical Demands
Prolonged periods sitting at a desk and working on a computer.
Work Environment
Work is performed in an office environment. Work may be stressful at times due to a busy office.
Interaction with others is constant and interruptive.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.
Disclaimer
The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee’s realm of responsibility. Hopebridge is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.
