Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Learning Management Systems LMS analyst to join our team at our program.
Remote: This opportunity is available for candidates residing in PA, DE, FL, LA, MD, NJ, OH, TX, and VA
Salary: $60,000
Position Details
We are seeking a proactive and detail-oriented individual to join our team as an Learning Management System (LMS, myLearning) Analyst. The primary responsibility of this role is to provide comprehensive support for our LMS (myLearning) ensuring smooth operation and user satisfaction within the organization.
System Management
- Daily administration of Cornerstone LMS (myLearning), including user support, content management, troubleshooting, and maintenance.
- Maintains system integrity and understands company policies, processes and department inputs that would impact the system to maximize efficiency.
- Provide basic reports for training initiatives and project analyses.
- Add or modify system configuration as required.
- Test new configuration and upgrades.
- Uphold data integrity standards within the LMS (myLearning), ensuring accurate recording and reporting of training activities and performance evaluations.
- Conduct regular audits and quality checks to maintain system reliability and compliance with regulatory requirements.
User Support And Training
- Act as the first point of contact for end users and stakeholders, providing timely assistance and resolving inquiries related to the LMS (myLearning).
- Provides end user training and support on functionality and new features.
- Assist with projects with internal Merakey stakeholders.
- Understands technical information but can communicate in clear concisely for all level of users.
- Assist in evaluation and analyzing of complex HR data capabilities and requirements.
System Enhancement And Development
- Identify opportunities for process improvement and system optimization to enhance user experience and organizational efficiency.
- Collaborate with team members to implement system enhancements and integrate learning strategies effectively.
- Identifies root cause of errors, bottlenecks, etc. and recommends and implements solutions.
- Develop data processing guidelines and documentation.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
- Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
- DailyPay -- access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey.
Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Our Ideal Candidate Will Possess The Following Skills
- College degree preferred.
- 1-3 years experience in Cornerstone or other LMS preferred.
- Strong technical skills, including familiarity with HTML, SCORM, API, and data management.
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders in a remote environment.
- Proven ability to manage multiple priorities and projects in a fast-paced environment required.
- Attention to detail and problem-solving skills, with a proactive approach to addressing system issues and user needs.
- Understanding of data confidentiality regulations and commitment to compliance.
- Knowledge of Excel and Microsoft products required.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
