Description
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocare’s Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training.
The PASRR Evaluation/Diversion Coordinator Team Lead is responsible for overseeing and coordinating the PASRR (Preadmission Screening and Resident Review) evaluation and diversion process to ensure individuals with intellectual and developmental disabilities (IDD) receive appropriate services and support. This role involves providing leadership, guidance, and oversight to a team of evaluators, ensuring compliance with state and federal PASRR regulations, and facilitating diversion efforts to prevent unnecessary institutionalization.
HOURS OF RESPONSIBILITY: Monday – Friday 8 am – 5 pm, may include evening and weekend hours depending on task.
Essential Duties And Responsibilities
The essential functions listed here are representative of those that must be met to successfully perform the job.
- Provide supervision, training, and support to Evaluation Coordinators.
- Monitor Evaluation Coordinators, including job evaluations, compliance with policies, and implementation of the disciplinary process when necessary.
- Ensure the timely completion and submission of required documentation, including but not limited to Service Documentation and PASRR Evaluations in accordance with Texas Administrative Code (TAC), Health and Human Services (HHS), and PASRR Billing requirements.
- Monitor staff benchmarks and appropriateness of assigned PE alerts.
- Provide coverage for evaluator responsibilities during staff vacancies or as needed.
- Identify available community living options, services, and supports to assist individuals to successfully live in the community.
- Provide information and assistance to LIDDA staff who are facilitating diversion for people at risk of admission to a nursing facility (NF) and for people transitioning to the community from an NF.
- Coordinate educational activities for LIDDA staff about available community services and strategies to avoid NF admission.
- Coordinate educational activities for referring entities about available community resources, services, and strategies to avoid NF admission.
- Within 45 to 75 calendar days after a person is admitted into an NF, review the person’s admission to ensure that community living options, services, and support that could provide an alternative to NF services have been explored and, if not, refer the person to their rehabilitation coordinator.
- Identify, arrange, and coordinate access to community services as a diversion to NF admission for a person who has chosen community living during the PE process.
- Request a targeted NF Home and Community-based Services (HCS) diversion slot, targeted NF HCS Diversion Slot, or transition slot.
- Performs other duties as assigned.
Competencies
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
- Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
- Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
- Effective verbal and written communication skills.
- Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
- Ability to handle multiple tasks and special projects simultaneously.
- Able to work autonomously with minimal or no supervision.
- Able to maintain a high level of professionalism and confidentiality.
- Able to independently stay updated on changes within HHSC rules and regulations, forms, etc.
Qualifications
EDUCATION AND EXPERIENCE:
- Required: Bachelor’s or advanced degree from an accredited college or university required with a major in a social, behavioral, or human service field, including, but not limited to, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, and criminal justice .
- Preferred: Master's degree in social, behavioral, or human services with a major in a qualified field such as psychology, counseling, or social work
- Supervisory/Management Experience: Requires at least two years of supervisory or management experience.
- Four years' experience in coordinating or providing services to individuals with IDD, including those with complex medical needs, in the community.
- Experience completing ANSA
DRIVING REQUIRED: Yes
Travel
- In county travel may be required: occasionally
- Overnight travel required: N/A
Mathematical Skills
- Basic math skills required.
- Ability to work with reports and numbers.
Reasoning Ability
- Ability to apply common sense understanding to carry out simple one or two-step instructions.
- Ability to deal with standardized situations with only occasional or no variables.
Computer Skills
- Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
- Ability to utilize Internet for resources.
Certifications, Licenses, Registrations
- Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
- Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
Benefits
Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:
- Medical/Dental/Vision
- Paid Leave
- Paid Holidays
- Employee Assistance Program
- Free Mental Healthcare
- Retirement Plan, including employer matching
- Health Savings Account, including employer matching
- Professional Development Allowance up to $2000 per year
- Bilingual Stipend – up to 6% of the base salary
- Many other benefits
Equal Employment Opportunity Employer
Tobacco-Free Facilities - Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
