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Operations Administrator - Kingwood

Apara Autism Centers/Autism Learning Collaborative • Kingwood, TX, US • $54k - $56k / year • 3d ago

Job Details

Job Location: Kingwood Center - Kingwood, TX

Salary Range: $54000.00 - $56000.00 Salary/year

Description

Why work for Apara Autism Centers?

Apara Autism Centers is a place to learn and grow! We are a progressive fast growing company searching for people with like-minded goals. Learn, grow, and contribute. Apara is a place where your ideas are encouraged and your efforts are rewarded. Join our team and make a difference! We are looking for committed, compassionate, diverse individuals to make a difference in the lives of children within the Apara!

JOB DESCRIPTION

The Operations Administrator (OA) is responsible for meeting the operational needs of the center. The OA role is designed to increase productivity and accountability within the center. By leading employee management, forecasting, documenting, and scheduling, the OA will ensure the center is running efficiently.

The Operations Supervisor will orchestrate weekly check points with OAs to ensure the centers are meeting budget, optimizing labor utilization, and implementing company policies to encourage a culture of collaboration between operational and clinical aspects of the business. It is expected for the OA to be available to work during center hours, Monday-Friday, (7:30-5:00 pm) when the clinics are open, as well as to make scheduling adjustments as necessary outside of business hours.

RESPONSIBILITIES:

Answering company calls
Corresponding with families regarding make-up sessions, availability changes, & holiday closures.
Corresponding with staff regarding client cancellations, schedule modifications, mileage, and center changes
Managing scheduling, staffing, budgeting, inventorying, & employee performance management
Implementing Employee Handbook guidelines, specifically: PTO, attendance, dress code, professional conduct & disciplinary action procedures
Orchestrating candidate tours and collaborating with Recruiting Manager to hire and project staffing needs
Managing employee Paycom accounts: I-9 verifications, granting/denying PTO requests, review/update employee demographic information, submit Personal Transactions Forms, and submit Performance Discussion Forms
Ensuring completion of therapy conversions daily
Completing daily/weekly reports: daily utilization tracker, budget tracker, & call out tracker
Reporting breaches in HIPAA to Quality Assurance Coordinator
Ensuring client dignity and confidentiality within the center
Resolving conflicts within center both professionally and proactively
Responsible for maintaining staff morale

KNOWLEDGE/SKILLS/ABILITIES:

Strong leadership and interpersonal skills
Forward planning and strategic thinking
Flexibility to adapt to last-minute schedule changes/adjustments
Communication and professionalism
Clear and concise in documentation
High conflict resolution
Clear and concise in documentation
Optimal time management and communication skills
Multi-tasking
Ability to accept constructive feedback and develop knowledge and skill sets
Ability to develop and maintain professional relationships within the organization
Ability to adhere to organizational policies and procedures
Ability to positively reinforce a culture of collaboration and appreciation within the center

Qualifications

QUALIFICATIONS AND EDUCATION:

Preferred: Bachelor's Degree in Psychology, Education, Applied Behavior Analysis, or Management
Preferred: Active or former RBT for 6-12+ months
Preferred: At least 6-12+ months of management or office administration experience in ABA or healthcare setting
Preferred: At least 6-12+ months of Supervisory Experience
Proficient in Microsoft Word/Excel/EMR Systems

COMPENSATION & BENEFITS:

Competitive salary based on experience.
Insurance Benefits (Medical, Dental, Vision)
401K with company match
Two weeks accrued PTO and nine days paid holidays

ASD Therapy Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment decisions are made on the basis of qualifications, merit, and business need.