Position Overview:
As a Clinical Operations Manager at Ally Pediatric Therapy, you will play a key role in ensuring the smooth operation and efficient delivery of clinical services. You will work closely with the clinical leadership team to oversee the day-to-day activities of the clinic, create and maintain staff schedules, and ensure high-quality care for our clients. This position requires a strong background in clinical operations management and excellent leadership and communication skills.
Key Responsibilities:
1. Oversee the day-to-day operations of the clinic, including scheduling and resource allocation
2. Implement policies and procedures to ensure compliance with regulatory requirements and industry standards
3. Manage facility needs and requests to ensure a safe, clean and well-stocked clinic
4. Collaborate with the clinical leadership team to develop and implement strategies to enhance the quality of care and overall patient experience
5. Manage relationships with external stakeholders, such as insurance providers and community organizations
6. Stay updated on industry trends and best practices in clinical operations management
7. Participate in strategic planning and contribute to the development of organizational goals and objectives
8. Manage clinical and employee documents, records, and audits
9. Draft and maintain schedules that meet clinical recommendations and labor utilization
10. Manage call-outs and cancellations minimizing reduction in client or staff hours
- Preferred: Bachelor's degree in healthcare administration, business management, or related field (or related experience)
- Preferred: Experience in an ABA setting
- Preferred: Experience with Central Reach
- Experience in Operation/Business management or related field
- Minimum of 1-2 years of experience in administrative work including schedule management
- Excellent leadership and interpersonal skills
- Proven ability to manage and motivate a team
- Exceptional problem-solving and decision-making skills
- Strong organizational and time management abilities
- Effective written and verbal communication skills
- Proficiency in Microsoft Office Suite including strong fluency with Excel
- Local Clinical Leadership Team. Easy access to support and guidance!
- $60-65k, depending on experience
- Company paid holidays
- Paid time off and paid sick time
- Company paid short term disability and life insurance
- Voluntary life insurance, critical illness, accident, long term disability
- 401k plan with company match
