Reliant Healthcare Group is seeking a qualified Billing Assistant to join our growing team. The Billing Assistant is responsible for providing administrative and clerical support to the billing department. The primary duties include preparing invoices, verifying accuracy of information, reconciling accounts, assisting with collections, and other related tasks. The ideal candidate should have excellent organizational skills, be detail-oriented, and possess a strong customer service orientation. The ability to work in a fast-paced environment, multi-task, and work independently are also essential. The billing assistant will also perform any additional and/or miscellaneous duties (not inclusive of job description) as requested by the management team within the scope of their knowledge and ability.
Job Responsibilities:
Patient Collections:
- Maintaining customer accounts
- Reconciling accounts
- Handling billing inquiries and resolving customer issues
- Updating account records and creating reports
- Proficient in Microsoft Office
Daily Billing:
- Attention to detail
- Proficiency with computers and excel
- Knowledge of invoicing and billing procedures
Payment posting:
- responsible for a variety of tasks related to the timely and accurate posting of charges, payments, adjustments, and denial transactions into the EMR computerized billing system.
- On a daily basis, the payment poster is expected to accurately read and interpret the explanation of benefits (EOB) from different insurance payers and post payments to patient encounters with minimal or no error rate.
- Follows proper procedures and in a timely fashion, notify the Supervisor of any underpayments, non-payments and payment discrepancies for research.
Clearinghouse Rejections:
Work through edits and handle all rejections daily to ensure the payer receives claims in a timely manner.
Example of the following edits:
- Issues with eligibility, coverage, or coordination of benefits
- Authorization problems
- Misinformation on the claim form
- Incomplete information on the claim form
- Incorrect or incomplete processing by the payer
Insurance Verifications:
- Verify insurance information for new patients and referrals
- Update insurance information for existing patients
- Call to obtain pre-authorization for recommended services and procedures
- Explain to patients what their financial responsibilities will be
- Inform relevant clinical staff about denials
- Answer questions related to billing and insurance
What We Offer:
Health & Wellness:
- Comprehensive health, dental, and vision insurance
- Health Savings Account (HSA)
- 100% company-paid life insurance and accidental death & dismemberment (AD&D)
- Optional short-term and long-term disability
- Critical illness coverage
- Employee Assistance Program (EAP)
Work-Life Balance:
- Generous paid time off (PTO) including holidays, sick leave, and vacation
Financial Security:
- 401(k) with company match
- Employee Bonus Referral Program
